Quality WordPress Support for Your Website
Enjoy our fast and reliable website support team. Peace of mind for your business.
Some of our Website Care Plan clients who are sleeping better at night.
Profession WordPress website support that helps you focus on your business
Our monthly website support plans, called "Website Care Plans" offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor its uptime and security, tweak its performance issues. Every Website Care Plan includes access to your very own support team to respond to requests to edit, improve or fix unforeseen and timely issues.
Peace of Mind
Confidence that your website is secure with monthly software updates, backups and uptime montioring
Trusted Website Support
Need some help? Our WordPress specialists are standing by. We're just a click away.
Monthly Reports
You'll never be in the dark about your website and how much traffic it's receiving. Reports will arrive every month.
Growing Organic Visibility
A healthy website is the best way to climb the search rankings. Rest assured that Google is reading your site correctly.
Responsive Communication
We strive to answer every email and phone call within 48 hours or less with clear and actionable communication.
Global Impact
Every month a portion of your fee goes directly toward organizations that are making the world better.
"They did an amazing job to ensure we had a great experience, and we would highly recommend them to anyone in need of website development and care!"
Darcy Keljo
Community Manager Security Signs
Portland, OR
WordPress Website Care Plan Packages
More than just maintenance, we provide the tools and support to attract and convert your ideal customers.
Please review the plan features and prices below and then reach out today. Put your website woes behind you!
*Website Care Plans have access to over $1000 worth of of Premium WordPress Plugin Licences. These will enhance your online visibility and business growth. These include Beaver Builder, Shortpixel, SEOPress, Ultimate Addons, WP Forms Pro.
Basic
- ✱ A monthly plan to provide essential care and support for your WordPress website.
- ✓ 30 MINUTES Small Changes and Content Edits
- ✓ Email Support Ticket Desk
- ✓ Secure, Fast Hosting
- ✓ Premium SMTP Service to Ensure Email Deliverability
- ✓ Daily Site Backups w/ Restoration
- ✓ Instant Uptime Monitoring
- ✓ Weekly Security Checks
- ✓ Monthly Software Updates
- ✓ Annual Health Check (Speed, Licenses, Accessibility, SEO, etc.)
- ✓ Detailed Monthly Report with Google Analytics Report
- ✓ Cancel Anytime, No Long-Term Contract
- ✕ Development Server Available
- ✕ Competitor and Keyword Ranking Report
- ✕ Monthly Performance Optimization Suggestions
- ✕ SEO Keyword Tracking Report
Advanced
- ✱ Best for mission critical websites needing consistent security and ongoing support
- ✓ UNLIMITED Small Changes and Content Edits
- ✓ Email Support Ticket Desk
- ✓ Secure, Fast Hosting
- ✓ Premium SMTP Service to Ensure Email Deliverability
- ✓ Daily Site Backups w/ Restoration
- ✓ Instant Uptime Monitoring
- ✓ Daily Security Checks
- ✓ Monthly Software Updates
- ✓ Annual Health Check (Speed, Licenses, Accessibility, SEO, etc.)
- ✓ Detailed Monthly Report with Google Analytics Report
- ✓ Cancel Anytime, No Long-Term Contract
- ✓ Development Server Available
- ✓ Competitor and Keyword Ranking Report
- ✓ Monthly Performance Optimization Suggestions
- ✓ SEO Keyword Tracking Report
Custom
- ✱ Best for custom coded WordPress sites with advanced functionality
- ✓ UNLIMITED Small Changes + 3 HOURS of Development
- ✓ Email Support Ticket Desk
- ✓ White Glove Managed Hosting
- ✓ Premium SMTP Service to Ensure Email Deliverability
- ✓ Daily Site Backups w/ Restoration
- ✓ Instant Uptime Monitoring
- ✓ Daily Security Checks
- ✓ Monthly Software Updates
- ✓ Annual Health Check (Speed, Licenses, Accessibility, SEO, etc.)
- ✓ Detailed Monthly Report with Google Analytics Report
- ✓ Cancel Anytime, No Long-Term Contract
- ✓ Development Server Available
- ✓ Competitor and Keyword Ranking Report
- ✓ Monthly Performance Optimization Suggestions
- ✓ SEO Keyword Tracking Report
QUESTIONS ARE ALLOWED HERE!
Frequently Asked Questions
Support changes include anything that takes 20 minutes or less. This typically covers edits like updating text, changing out images, formatting a blog post or adding a testimonials section or a new event to your website.
Support can also include things like adding or removing buttons, WordPress plugin research and setup, embedding 3rd-party scripts, server or DNS changes, configuring forms, cleaning up CSS issues and general WP questions and assistance.
Support tasks do not cover creating advanced or custom features like an online shop or membership section and does not include changing WordPress themes. Support does not include graphic design, advanced SEO or content creation. Support does not include migrations of websites. Finally, we reserve all in-depth lead generation and marketing strategy consultations for our marketing clients.
Yes!
But remember, we are currently only provided website care plans for WordPress websites.
For sites that we didn't build, we often require a one-time website cleanup fee. This allows us to familiarize ourselves with your website, solve any initial issues, update software and make sure everything is running smoothly moving forward.
Absolutely.
We are all about building a valuable relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.
To request a cancellation of a recurring service please send an email to support@centerstreetdigital.com 5-7 days prior to the next billing cycle.
Just like car maintenance our Website Care plans help you get where you want to go and avoid unexpected headaches.
Because websites are built with a combination of software they are constantly being updated in order to provide security patches.
Our Website Care Plans provide proactive maintenance and support when you need it.
Founded in Yakima, WA, we are now based in the heart of beautiful Portland, Oregon. If you happen to be in the area, we'd love to meet you. Don't hesitate to reach out.
Our team works remotely and uses the most recent digital tools to stay on task and in touch.
By avoiding expensive office space we are able to keep our overhead low and pass off the saving to our clients.
WEBSITE SUPPORT PROFESSIONALS
Ready to chat about your website?
Schedule a quick phone call to discuss your business and get your questions answered.