Do I need to purchase my own hosting?
No! Hosting is included in our website packages. No extra charge. Our service is all inclusive so you can focus on running your small business
How does the design customization and message clarifying process work?
Read more about our magical website build process here.
What’s included in the initial setup?
The initial setup includes everything you need to get your site launched in less than a week. You provide some basic information (logo, colors, content, etc.) and we’ll will work with you to set up your design template, insert your logo, customize colors, and navigation bar.
We will import any photo’s, text or other content you have (we work with whatever you’ve got). We will connect your social media accounts and optimize your site for search engines.
Setup includes migrating up to 10 pages from an old website as well as blog import (formatting for up to 10 blog posts).
What does “support” include?
Once your site is launched you are welcome to contact us at email@example.com if you get stuck or have specific questions about what your website can do. Please read our Scope of Service to get an idea of what type of items are included in support.
Our team is ready to answer your emails as quickly as possible. If needed we will schedule a support phone call. No cumbersome ticketing systems, or impersonal voicemail systems here.
We’re ready to serve you when you need us most and make changes to your site when you’re not sure what to do.
BASIC Package includes up to 30 minutes of support per month.
GROW Package includes unlimited 20 minutes support jobs per month.
What if I want to make routine updates to my website?
You will have the ability to login to your simple WordPress dashboard to make edits anytime you would like. If you get stuck, we’re only a phone call or an email away.
30-day money back guarantee?
We can’t imagine you’ll use this, but if you’re not satisfied and wish to cancel within your first 30 days of service, we will refund your setup payment. No questions asked.
Is there a contract?
No contracts allowed here. We offer a month-to-month service that you can end at any time.
How does billing work?
Your one-time setup fee is charged when you get started. Your first month’s subscription is included in that setup fee.
The first subscription fee is charged 30 days after you get started with us and starts the monthly ongoing charge for the duration of your time on the Center Street platform.
How long does it take to get my new website?
Once we have everything we need the process of building a site takes 1-2 weeks.
How do I connect my existing domain name or purchase a new one?
We make it as easy as possible to connect your existing domain name (i.e. myawesomebusiness.com) to your new Center Street website. We even include a new domain name for you as part of your all-inclusive package.
Who owns my site if I leave Center Street?
Your website is your copyright and your content, so you are free to take your website with you anywhere. However there are some specific details you’ll need to know in order to export your content and keep the same same design if you choose.
Can you do website maintenance or digital marketing for my existing website?
We do offer our PRO marketing service and SEO package to WordPress themes that are build with a reliable WordPress theme.
Do you build sites that you don’t provide hosting/support for?
We typically don’t build sites that we don’t provide hosting and support for as we’ve found that this type of service doesn’t provide the highest level of value to business owners. However, if you have a project that might fit us please contact us. Our minimum charge for a website that we don’t host is $3000 and varies depending on your unique needs.
I still have questions what do I do now?